Yes, the customer service is very responsive. The weight of this doll plays a BIG part in the experience. The fact that I can prop this doll anywhere a go hands free, and watch it jiggle back is amazing, way better than going at it with a fleshlight in my opinion. For the price of other full size dolls from other sites, you can’t beat this. Oh, and the excitement I got from first seeing the doll couldn’t be explained, being that this is the first sex doll I’ve purchased.
